eThink's support services for Moodle LMS administrators are excellent. They respond very quickly and are swift in providing solutions for issues you may come across. They are also fabulous in offering advice and guidance on plugins and the best way to meet your needs based on what you are trying to achieve.

I have had wonderful experiences working with eThink since I started my role nearly 2 years ago. I have worked with a few different support representatives in different capacities. I am not sure how my tickets are assigned, but it seems like my first point of contact is with Jordan DeGroot. Jordan is a pleasure to work with and offers tremendous customer service and advocacy. I have also participated in some of the professional development opportunities offered by eThink/OpenLMS. I am currently participating in the H5P Creator Course facilitated by Amy and Michael. I have seen at least two or three educational webinars from Amy Tessitore outside of the professional development course and she is also a pleasure to work with. I have worked in customer service in some form for the past 10 years and I am always impressed by the responsiveness of the eThink team. I have nothing but great things to say about my experiences with eThink. I'd like to give a specific shoutout to those I have worked closest with. Thank you for all of the help: Jordan DeGroot, Amy Tessitore, Chris Pratt, & Daniel Hefley.

The responsiveness of the employees to issues or concerns. They always go above and beyond when I reach out.