I like how the software is very digital based. Not only are your property managers able to just approve the invoices right there on the site, but also, the invoice can even be paid, right there, using CondoWorks! No more needing to print cheques at your office or wait for your signing officers to sign them. All done digitally and printed remotely. Or, if your bank allows for EFT too, CondoWorks does that too. Plus, the way invoices are organized on the site fits our needs.
Not just that, to prove CondoWorks' technology has met our needs, you, or even your vendors, could just upload the invoices yourself for their AI parcer to detect all the information such as the date, the invoice number, and the amount owing! This saves a lot of time for everyone.
The main layout page where you see invoices, vendors, and payments is easy to understand and navigate; albeit simple, this is an excellent way for a software like this to start. The site even gives a Mass Download feature, that allows us to download all the invoices that are present with our search filters, then we have them all in .pdf form for filing. I use this to filter by month for our mond-end invoices paid report. There's also a "Comments" system where any user could comment on an invoice, and @Tag others for them to get an email notification of what they have to do with the invoice/Payment. This is great as this replaces putting sticky notes on paper invoices.
The software is very user-friendly in that it's easy for not only us, CondoWorks' client, to use but also our Vendors too, who just heard of it now from us! They're sent an email which tells them the steps on how to use the software so they could upload the invoices ourselves so we see them from there. It's even possible to sign up a 3rd Party Strata Council/board member to CondoWorks so they can use the software to approve invoices if they require them. The site really is meant for everyone!
The customer service for this system is very helpful and they actually address our needs when we request them. Braedon Hebert and Ethan Siu are excellent CSRs, and no matter what, whatever we need them to help us with, they help us and are always happy to.
Our company, Assertive Notrhwest Property Management, saw this opportunity as being the same as hiring another employee, and with what CondoWorks offered in comparison,
In our digital age that defines our current century, software like CondoWorks that replaces our industry-standard old way of accounting: Waiting for invoices to be emailed/mailed to us, approving invoices in person, entering the data into our accounting software manually, printing cheques, keeping paper copies of invoices, is something we need to start using. Without it, it's like we're still in the wood ages. Better late than never. Go try it out!
NS
Neil S.
Controller at Assertive Northwest Property Management
1) From any computer, access to and means to organize portfolio-wide data; 2) the consistently entrepreneurial and reciprocal responsiveness of the Condoworks Team; 3) quarterbacking online portal management for the whole range of utilities
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