I like that Total Lean Management (TLM) QMS Software offers both a web app and a desktop app, providing flexibility. The web app is easier to navigate with a more modern feel, while the desktop app comes with many customizable features. I also appreciate its affordability, making it accessible for our company and similar businesses. Customer service stands out as a vital aspect, reducing downtime and enhancing learning from a consumer's view. The flexible options cater to individual preferences on how information is administered and accessed, which is crucial for my team. Moreover, the initial setup was very easy.

I like that Total Lean Management (TLM) QMS Software keeps our quality and supplier records in one place, which makes it easier for me to find the information I need and move between my daily tasks. The initial setup was very easy, and I haven’t run into any significant issues so far. I'm still learning some of its features, but it has worked well for the quality tasks I use it for.

We are a small engineering shop and can't afford a dedicated quality manager, but maintaining ISO 9001 registration is mandatory for our business. The best thing about TLM and their support is that this combination has resulted in zero findings or recommendations during our last ISO certification audit.