Lakeside Software

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23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
1997
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Lakeside Software Reviews

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Steve M.
SM
Steve M.
Sr. Systems Engineer, End User ComputingEnterprise (> 1000 emp.)
03/25/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Most anticipated tool in our VDI optimization initiative

The web interface is very simple and intuitive. Monitoring resource consumption is a big focus for us and the insight we now have is a game changer
PP
Paul P.
Infra Config ConsultantEnterprise (> 1000 emp.)
03/24/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Systrack: Like having a Super Tech monitoring 24/7 for problems.

Systrack is exceptional at being at the right place at the right time. We use Systrack to monitor performance and health of our most critical workstations. By doing so we can quickly identify changes or problems sometimes before the end user knows there is a problem. If an end user complains of an issue, we can use Systrack to go back in time and see what the workstation was doing at the time of the incident. We can then narrow down to the problem pretty quickly and most of the time the end user does not have to be interrupted in order for our team to have visibility into how their workstation is performing. We also use Systrack in providing Baseline and Post Change analytics for testing new applications and hardware. This allows for confidence in deploying quality products that will not cause major problems for the end users. This is only a few of the great tools that Systrack provides to measure and take action for a better Digital Experience. The support that Lakeside provides is always top notch. All of our questions and concerns are addressed in a very timely manner. They will not make you wait forever to assign someone to your case and begin working on it with your team. You don't have to exchange emails and support calls in order to get someone live who will actually work with you and your team. Systrack is also so easily scalable. We run an on prem Systrack Environment. If your looking for a hosted infrastructure look into that. You can go from 1 workstation to 100k lightning fast. SysTrack Digital Experience Monitoring is not only used to troubleshoot problems but it also can save a ton of money for your company by identifying unused software and underutilized equipment. Allow you to free up those IT dollars for something more useful.
Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
03/24/2021
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

More than just another monitoring tool

Systrack gives a very detailed and complete view into each individual system, groups of systems, all the way up to the entire environment as a whole. It's very flexible and the dashboarding capabilities really allow for a pinpointed customizable experience. Without any SQL knowledge it is very useful however to unlock the true power, with just a little SQL knowledge it can show everything you would ever want to know about the systems and things you didn't even know you wanted to know.

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HQ Location:
Boston, US

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What is Lakeside Software?

Lakeside Software is a leading provider of digital experience management solutions designed to enhance and optimize user experiences in enterprise environments. Their flagship product, SysTrack, utilizes advanced analytics to monitor and assess the performance of applications, systems, and networks, providing insights that help organizations improve productivity and reduce operational costs. Lakeside Software's solutions cater to diverse industries, enabling IT departments to deliver better service quality and make data-driven decisions.

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Year Founded
1997