It's so nice to have the customer support of Kinsta. When we have issues, their support is genuinely helpful. In addition to that, they are also forward-thinking. With the rise of AI bots, they added a bot protection layer. This type of continual improvement allows me to rest confidently knowing that they are keeping up with the technology as it changes.

Kinsta's support shines for me. We had an attack on our Wordpress site and Kinsta's team was a great resource.

We are a family-owned real estate business and manage our website ourselves, completely in-house & have built it from scratch without any technical assistance or trained website designers or coders. We previously used to host our website on cheap shared hosting, before moving to AWS - which ended up being too technical and complicated for us to manage as a small business with no in-house tech team. We then came across Kinsta and discovered it via its rich and detailed blog articles which eventually convinced us to try them out. Straight out of the box, the speed improvement was very visible and obvious - as that is their single biggest selling point. However over the years, what has kept us with Kinsta is their ever-expanding basket of advanced pro-level features & add-ons that are included in the subscription - without having to pay for them additionally... (Edge Caching, Cloudflare CDN & Security integration, Premium DNS and other top-tier features have been included as part of the basic subscription and have made a world of difference to our website hosting experience) On top of their amazing tech stack, their support - both the speed of response and the technical expertise of the team in figuring out the most complicated caching and WordPress issues has made it very easy for a non-technical oriented team like ours to be able to have a very quick & error-free website loading consistently over the years... While the plans have gotten expensive, for the speed and peace of mind they offer with the plethora of value add options built into the basic subscription, we feel the money is well spent and would not think of migrating to anything else after this...