Geeni gives everyone across the business clear visibility into operations, assets, and parts, which helps bring multiple teams together and stay aligned. Their ongoing customer service has also been excellent with regular reviews of open tickets and new features.

I appreciate how Service Geeni groups almost all of the work we do onto one bespoke platform that adapts and changes based on our needs. I like the efficiency and transparency of their support team. I also find the ease of mobile user setup and assistance very helpful.

I use Service Geeni to manage and organize our business, which involves selling, hiring, and maintaining forklift trucks. The features like hire contracts, service contracts, job system, and stock system are all very useful. The system has sped up multiple processes and allowed us to manage our work more effectively. It has improved our reporting capabilities by providing better access to information. I find the website really easy to navigate, making it simple for new users to learn. What I like most is the ability to pull information out, which has massively reduced the time it takes to complete our financial accounts due to the processes being more automated. We've set up recurring downloads of data, ensuring users have up-to-date reports, which reduces the need for manual updates. I appreciate that Service Geeni routinely releases new updates, including new features or process refinements, keeping the product stable and working well for us. The initial setup was well thought out and planned, with a lot of help from Service Geeni to ensure correct data importation and understanding of the system.