I like its user friendly dashboard and also that it supports almost all the information and also provide an AI chatbot

The UI/UX gives a good balance of quite sophisticated features that can be applied in a simplistic way. Great event reporting capability, customer support services, solid system speed and reliability performance. The increased pace of feature deployment also noticeable.

Over the past 2 years, I have primarily used Sourcing Optimizer for RFI and RFQ events. Support and onboarding have been smooth and efficient. Year 1, a Keelvar Consultant lead me through the launch and award rounds for an event, this was part of the “Managed Event” service. Additionally, the Keelvar Consultant was able to share real-world experiences that were valuable on-the-job lessons, especially for me, who does not have a background in Supply Chain and Procurement. In Year 2, I was able to build off the prior year and run an RFI and RFQ incorporating the education and lessons learned from the Keelvar Consultant. This year’s event was launched quicker and smoother, allowing me a faster turnaround from event launch to bidder submissions. The UI and UX are straightforward and one of the more intuitive business app experiences I’ve come across. Additionally, the documentation, Keelvarsity, and Zendeck support have been excellent tools for me to troubleshoot and solve myself prior to escalating any issues through the Keelvar Support Portal. There have been zero performance issues and downtime while I have used this application and our SRMs share that suppliers “are really liking this tool” from their end too!