Kaizan is an AI platform built specifically for client service and account management teams — not a general-purpose AI consultancy. Founded in London by Glen Calvert and Pravin Paratey, and backed by a seed round led by Pembroke VCT, Kaizan gives agencies, consultancies, SaaS companies and professional services firms a single, evidence-based view of every client relationship. The platform captures meetings, emails and client context automatically, then scores relationship health using CARE — a framework covering Client satisfaction, Account activity, Relationship coverage and Engagement growth. AI Helpers act on that data to reduce manual admin: drafting follow-ups, flagging stakeholder gaps, building QBR narratives and surfacing risk or expansion signals for teams to review and approve. Kaizan sits alongside a company's existing CRM rather than replacing it, with an API and MCP access that make it easy to connect client intelligence into the rest of a business's stack. It's best suited to organisations of roughly 10–500 client-facing staff managing a portfolio of 10–75+ named, retainer-style clients — where retention and account growth, not new-business sales, is the priority.