The AI authoring is a big time-saver for a small team like ours. We can go from source material to a structured course quickly with Jaden. The new MCP connector goes further: it lets us build and manage learning in Juno directly from Claude, and one of our team members is already using it to build a new-hire onboarding journey. I also like how flexible the building blocks are. We use journeys, quizzes, surveys and Events together to run certification programs and manager-led training, both in person and virtual. Managers get their own view of their team's progress. The people behind the product. Support turnarounds are consistently fast, and our CSM works as a real partner. When we brought him a complex requirement, a skills-based onboarding model with self and manager evaluations, he didn't push an off-the-shelf answer. He took the time to consult the product team and came back with a solution that fit how we actually work.

I create content for our support team almost every day. Our game constantly changes with new features, and fixes, and agents need to know about these changes before players start asking. Juno lets me quickly turn an update into a short, clear unit, and share it with the relevant support agents.

Juno covers the whole lifecycle of our future-managers learning program, from the initial training content through live training sessions and to gathering feedback afterward. Having that continuity in one platform makes it much easier to see the full picture of how the program is landing, not just isolated pieces of it.