I appreciate the features of the SaaS and the appropriate support from the person in charge. I find the measures against the omission of account deletion for retirees to be useful. Please continue to support us in utilizing and revitalizing it in the future.

Josys gave us real visibility into our SaaS footprint. It syncs with our identity provider to map every authorized app, catches shadow IT our old tools never flagged, and even surfaces bots and AI agents touching our systems. That alone changed how I answer questions on risk exposure. Onboarding and offboarding now run on autopilot, with access provisioned and revoked automatically by role and department, approvals routed by risk level, and app roles mapped cleanly into RBAC. Usage analytics helped us cut idle and orphaned licenses, and finance gets a clean spend breakdown by department instead of chasing invoices. Security ties directly to identity. Compromised credentials surface instantly against real employee access, privilege creep gets caught early, and the platform can auto suspend access or enforce MFA the moment something looks off. Access reviews that once took weeks now run as structured surveys with a clean, exportable audit trail. Device inventory sits in the same view as app access, covering everything from laptops to mobile across the fleet, with refresh alerts and clean recovery built into offboarding so nothing goes missing. Integrations are where it really pulls ahead. Native connections into our identity provider, HR system, and MDM tools cover the backbone, and hundreds of single click integrations across collaboration, dev, CRM, and IAM tools keep usage data current without any manual syncing. For the handful of niche vendor apps our other tools never supported, the AI powered integration builder let us bring them into governance without waiting on a vendor roadmap, the kind of AI feature that actually pays for itself rather than being a checkbox. Our CSM made sure we used the full platform, not a fraction of it. On top of everything, the interface itself feels modern and intuitive for a platform doing this much, the depth of features we get relative to the price point is hard to match, and performance has held up well with no downtime or lag even as our usage grew. Josys is now our single governed system of record, replacing scattered spreadsheets and point tools. A dedicated CSM guides each account from onboarding through adoption, so the full feature set gets implemented rather than left unused. Beyond a standard SMP, Josys pays for itself by cutting idle licenses, reducing manual IT hours on access management, closing credential and privilege risk early, and giving finance and security one governed system instead of scattered tools.

The range that can be managed through the integration of user management (licenses, etc.) on the JOSYS side and NinjaOne is extensive. The ability to automatically gather PC management information and manage it as a de facto ledger has improved the time performance of PC management. The pricing is more reasonable compared to other well-known asset management software. The sales response is quick.