Itential has proven to be the right choice for us as an overlay orchestration platform. Our primary goal was to consolidate years of isolated, ad-hoc Python scripts and various automation tools that we had built to support our network infrastructure.
While we had developed internal UI tooling to help teams interact with our scripts and smaller automation solutions, we struggled to scale efficiently due to the significant effort required to accomplish these tasks. Itential solved this challenge by providing the flexibility to integrate direct API calls, Python scripts, Ansible playbooks, and more under unified orchestrated workflows. This capability allows us to rapidly transform manual processes into automated ones.
The platform has given us access to a broader toolkit when executing tasks, enabling us to design automation more effectively by selecting the optimal tool for each specific job. Previously, we might have defaulted to high-code Python solutions even when a direct API call combined with quick data analysis would have been faster and more appropriate. With Itential, we can now build better-organized, more scalable workflows that leverage the most suitable approach for each task.
Additionally, Itential provides the ability to trigger automation workflows through multiple interaction methods—including forms, API calls, scheduled tasks, and webhooks—without requiring us to build and manage the underlying code and infrastructure for each method. This capability significantly reduces the operational overhead for our staff, allowing them to focus on higher-value work rather than maintaining the infrastructure needed to support different workflow triggers.
Itential is the infrastructure and network orchestration platform for the AI era. Our cloud-native solution unifies lifecycle operations across hybrid network and cloud environments, empowering enterprises to automate everything from configuration management and compliance to service delivery. With support for both low-code orchestration and high-code extensibility, Itential enables teams to build, adapt, and scale automations faster. Through agentic orchestration via MCP and intelligent workflows, Itential connects IT systems, CI/CD pipelines, and network infrastructure to deliver secure, end-to-end automation that’s ready for the next generation of digital and AI-driven operations.
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.