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Issuetrak

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63 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
1992

Profile Name

Star Rating

30
27
5
1
0

Issuetrak Reviews

Review Filters
Profile Name
Star Rating
30
27
5
1
0
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
06/21/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Used it briefly for UCP of Birmingha, IT support

Ease of use and integration with Active Directory
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
06/21/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Some critical processes need to be addressed. With that said, Issuetrak has lots of potential!

The overall UI is professional looking, without being BORING. Declaring "rules" allows us (the users) to control the outcome of major processes of a helpdesk system.
Tom M.
TM
Tom M.
General Manager at Columbia Industries
06/21/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

The power of Issuetrak

Issuetrak is a highly versatile tool that we have been able to adapt to many paper processes in our company They have done a wonderful job at re-vamping based upon customer input, and continue to craft a better product. Support and service is out of this world.

About

Contact

Phone:
+1 (866) 477-8387
HQ Location:
Virginia Beach, Virginia

Social

@Issuetrak

What is Issuetrak?

Ticket tracking for help desk, customer support, complaint management, and more.

Details

Year Founded
1992