I use isolved as our entire HRIS for our company, from when employees fill out their application to their termination or retirement process. I find it really helpful to electronically complete and store all our employee files, as well as manage payroll and benefit enrollment. It saves us so much time versus doing it manually. I like that isolved is always quick to assist and streamline any of our processes and offer solutions, even when we think there might not be one. I also appreciate their great customer service. We have monthly calls with our customer service rep to go through different parts of the system and get updates or ideas for streamlining our processes as we walk through how we use the system today. I value the way they provide solutions quickly and how they are always ready to help with anything taking more time than it should.

You're consistent. Your fee is reasonable.

I have been demoing other sites honestly; this platform feels dated and not user-friendly compared to what is out there, But Workers like DANi RODRIGUEZ CSR | Customer Support Representative Will keep me here. She truly is a part of why you have retention, even if the failure is in how we approached something; she doesn't make you feel that she empathizes with your frustrations and works through them versus matching it. She makes you feel heard, understood, and see things through.