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iSalus Healthcare

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13 reviews
  • 4 profiles
  • 5 categories
Average star rating
4.0
Serving customers since
2000

Profile Name

Star Rating

7
3
1
2
0

iSalus Healthcare Reviews

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Profile Name
Star Rating
7
3
1
2
0
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
11/27/2017
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great easy software

Great software and easy to use. Guides you through the process.
Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
04/10/2017
Validated Reviewer
Verified Current User
Review source: Organic

Great EMR program for Private Counseling Practice

We started using iSalus after trying two other online EMR and billing programs. We're were trying to go "cheap" and the first one we used was a total disaster (like, something from the early 80's), and the second one we tried was not bad, but we came up against barriers several times that they didn't think were very important (thus refused to fix), and their customer service was horrific. WELL, then we tried iSALUS - and WOW, WHAT AN IMPROVEMENT! The program is very professional (definitely "21st century/current technology" driven), way more than we expected. It is easy to use and easy to learn - so the transition was very smooth. I love the scheduler, and of course everything else interconnects, so my records, billing, history, etc. is right there at my fingertips. I personally don't deal much with the billing end, but the person that works for me has picked it up pretty quick. Our psychologist (who is definitely NOT tech savvy) has found doing his progress notes, treatment plans, etc. on iSalus's EMR a breeze! iSalus has set up the customer service in a unique way as well - so in the beginning, you have your own personal customer advocate to help you through the transition process, and a specific number of hours are dedicated to tailoring your iSalus experience specific to your practice needs. Awesome! Once the transition is complete, you move to a regular customer service department that seems to be very knowledgable and very responsive. Now, the MOST EXCITING part (for me) is that I can now use the program on my Mac! Very important, as I don't like carrying around 2 computers when I work at home or on the road. Conclusion - Great program, fair price (way less than one that I looked at that was comparable), wonderful customer service, and a company dedicated to being the best. Love it!
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
01/27/2016
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to use but slow

I beleive that iSalus is easy to use and to learn all of the different functions of the EMAR. I do like that the fax and orders are automatically put into the system. This allows you to see every thing right one the one system and you do not need to open multiple screens to get the information that you need

About

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HQ Location:
Indianapolis, IN

Social

@iSalus_Health

What is iSalus Healthcare?

iSalus Healthcare is a provider of comprehensive healthcare solutions, offering a suite of services that include electronic health records (EHR), practice management, and medical billing services. The company focuses on streamlining healthcare operations to enhance practice efficiency and improve patient care. iSalus Healthcare's technology is designed to accommodate the needs of various medical specialties, and their solutions are cloud-based, ensuring accessibility and security for healthcare providers.

Details

Year Founded
2000