Iron Mountain

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54 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.0
Serving customers since
1951
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Iron Mountain Reviews

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Profile Name
Star Rating
25
20
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1
tbks t.
TT
tbks t.
Student ResearcherSmall-Business (50 or fewer emp.)
08/11/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Intuitive Interface with Some Tweaking Challenges

I appreciate the human in the loop interface of Iron Mountain InSight Intelligent Document Processing (IDP). It's intuitive and easy to follow, making it a lot cleaner and easier to manage everything compared to previous tools. The initial setup was very easy and didn't feel hard at all.
Verified User in Management Consulting
CM
Verified User in Management Consulting
Mid-Market (51-1000 emp.)
08/10/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

User-Friendly UI/UX, Smooth Integrations, and Supportive AI-Powered Onboarding

The UI/UX and overall feel of the software is very user friendly, the features are easily visible such as the ability to have multiple integrations, with no down time and enhanced performance, I think the pricing is relatively industry competitive and support team help with easy onboarding, with the use of AI while still making sure that the human is in the loop.
Verified User in Logistics and Supply Chain
IL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
08/10/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Saves Time by Extracting and Organizing Documents Effortlessly

What I like most is that it actually saves time on the boring stuff. We deal with a lot of different documents and formats, and having the system extract and organize the information for us makes the whole process much easier. It’s especially useful when there are large volumes of documents to go through, because we don’t have to manually open, read and copy everything anymore.

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HQ Location:
Boston, Massachusetts

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What is Iron Mountain?

Iron Mountain is a global leader in storage and information management services, providing solutions that help organizations lower cost and risk, comply with regulations, recover from disaster, and enable a more digital way of working. Their services include data backup and recovery, data centers, document management, secure shredding, and records storage. They are renowned for protecting and managing information and assets. Organizations across various industries trust Iron Mountain to store and protect their information and assets.

Details

Year Founded
1951
Ownership
FRA:I5M