Iron Mountain

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54 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.0
Serving customers since
1951
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Iron Mountain Reviews

Review Filters
Profile Name
Star Rating
25
20
8
0
1
Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
08/04/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Intuitive Interface, But the Artifact Issues Need Work

Love how it scans paper archives straight into digital, extracts typed & handwritten text super fast, and keeps strict security so compliance folks don't freak out. Super handy!
Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
08/03/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Actionable Insights, But Overall Experience Needs Improvement

the fact that whatever you search for is easily digestable with all the necessary info quickly and effeciently. utilizing machine learning to provide actionable insights.
Verified User in Hospitality
CH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
07/31/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Long Setup, Learning Curve, and Pricing Clarity Needed—Despite Strong Document Extraction

What I like best is how accurately it classifies and extracts data from documents, even when the formats vary quite a bit. It's cut out most of the manual keying we used to do with invoices and forms, which saves the team a serious amount of time. Having everything in one governed, searchable platform also makes audits and document retrieval far less of a headache.

About

Contact

HQ Location:
Boston, Massachusetts

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What is Iron Mountain?

Iron Mountain is a global leader in storage and information management services, providing solutions that help organizations lower cost and risk, comply with regulations, recover from disaster, and enable a more digital way of working. Their services include data backup and recovery, data centers, document management, secure shredding, and records storage. They are renowned for protecting and managing information and assets. Organizations across various industries trust Iron Mountain to store and protect their information and assets.

Details

Year Founded
1951
Ownership
FRA:I5M