IRIS Audio Technologies

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19 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2018

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IRIS Audio Technologies Reviews

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BK
Brent K.
Small-Business (50 or fewer emp.)
03/06/2024
Validated Reviewer
Review source: Organic

IRIS is exactly what we were looking for.

IRIS Clarity makes a big difference for our remote sales and customer service teams. We have been searching for a tool that is easy to use and integrate. Eliminating noise on both ends of the call has been a huge positive for our team and customers alike.
ND
Nicole D.
Director of Customer CareMid-Market (51-1000 emp.)
03/01/2024
Validated Reviewer
Verified Current User
Review source: Organic

Tool No Contact Center Should Be Without!

IRIS has enhanced our interactions with our customers, by reducing noise interference and the need for repetition. Our unique customer base is that of a more "mature" customer that sometimes struggles to hear, and when you add in background noise - if it's from a neighboring agent or the customer's soaps on in the background - it can cause unwanted customer friction. IRIS clarity makes all that go away for a streamlined conversation where each party can easily hear the other.
KM
Kateri M.
Mid-Market (51-1000 emp.)
02/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

Unbelievably easy to use.

The team is really great and the product is fantastic. I love that it's noise reducing on both ends of the call. Call centers can sometimes get loud and IRIS Clarity is able to help solve that issue.

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HQ Location:
London, England

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What is IRIS Audio Technologies?

IRIS Audio Technologies is a company focused on enhancing audio clarity and communication through advanced sound technology. Their platform, IRIS Clarity, aims to improve voice communication by eliminating background noise, making conversations more effective and immersive. By leveraging innovative audio processing capabilities, IRIS seeks to create a clearer and more focused auditory experience for users in various environments. You can learn more about their offerings by visiting their website at https://iris.audio/clarity.

Details

Year Founded
2018
Website
iris.audio