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IPscape

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28 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.8
Serving customers since
2005
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IPscape Reviews

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Profile Name
Star Rating
24
4
0
0
0
DP
Donalyn P.
06/28/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Ipscape User Friendly

the ipscape is very helful for me as a quality analyst becuse I can be able to listen to calls and export data. listening to calls is very important to I can give feedback to my team
SC
Sarah C.
06/27/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Ipscape

i can quickly check and monitor the activities done by my agents as well as to listen to the agent's calls for evaluation of audits on a daily basis to also improve the agent's performance
Sarah Jane C.
SC
Sarah Jane C.
06/26/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

ipScape

I can quickly see the pause reasons for everyone on the production floor. Also, I can immediately listen to calls for evaluating agents's performance on their calls.

About

Contact

HQ Location:
North Sydney, NSW

Social

@IPscape

What is IPscape?

IPscape is a cloud-based customer experience technology provider that focuses on delivering innovative and flexible contact center solutions. With its headquarters in Australia, the company offers a range of services including inbound and outbound call management, digital communication channels, and analytics to enhance customer engagement and optimize business outcomes. Designed to be scalable and easy to integrate, IPscape's platform aims to help businesses efficiently manage customer interactions in real-time, improving service levels and operational efficiency.

Details

Year Founded
2005