
Interactly is a healthcare AI company headquartered in Palo Alto, California. It builds AI agents that handle patient conversations across voice, text, chat, mobile, and video - and then complete the healthcare workflow behind each conversation, including appointment scheduling, patient intake, referral coordination, prior authorization, medication refills, lab and post-discharge follow-up, and care-gap closure. Interactly serves specialty practices, multi-site provider groups, MSOs, health systems, health plans, and value-based care organizations. The platform integrates with EHR, CRM, telephony, and payer systems including Epic, Oracle Health (Cerner), athenahealth, eClinicalWorks, NextGen, Greenway Health, and Veradigm, writing outcomes back into the systems of record care teams already use rather than replacing them. Interactly operates on HIPAA-ready infrastructure with SOC 2 Type II and offers Business Associate Agreements to eligible customers.