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Instinct Science

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4.9 out of 5 stars
7 reviews
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Instinct

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Instinct Science Reviews

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Jason C.
JC
Jason C.
CEO | Advisor | Growth, Innovation & Operational Strategy
09/09/2026
Validated Reviewer
Verified Current User
Review source: Organic

Strong Clinical EMR With a Great Team Behind It

|Instinct
What I like best about Instinct is that the clinical workflow feels like the center of the system rather than something added onto a practice-management system. The treatment sheets aren’t just a digital version of paper, they’re where the team can see what’s due, what’s overdue and what’s coming next, place and carry out orders, document care and capture the related charges as the work happens. Having that tightly connected to the rest of the medical record makes a real difference, particularly in a busy hospital with multiple people involved in a patient’s care. I also like that Instinct has been thoughtful about reducing the cognitive load on the clinical team. The visual treatment-sheet workflow, medication and dosing safeguards, automatic charge capture, and record summaries are good examples. Those are relatively small things individually, but when they’re built into what the team uses all day, every day, they add up. The internal and external communication tools are also better than any other system I've seen. Beyond the current product, I’m super bullish on the direction Instinct is heading with AI, integrations and the broader platform. We push their team pretty hard about things we think could work better, and they engage with us in those conversations. I’ve described the relationship before as a genuine partnership, and that’s still how I view it.
Casey K.
CK
Casey K.
09/06/2026
Validated Reviewer
Review source: Organic

Transformative Cloud-Based Solution with Stellar Support

|Instinct
I love the continuous feature improvements and adaptations Instinct makes to a changing profession. It's amazing how the software is fully integrated from the treatment sheet to invoicing, which has helped improve our workflow and efficiency tremendously. The treatment sheet features are particularly important because we often hospitalize patients for multiple days with complex treatment plans. I also find the program very intuitive, and the implementation team is amazing, making the transition smooth for us. Another plus is that it’s cloud-based, which is essential as our hospital grows and we need access from offsite. I strongly recommend Instinct with a score of 10 out of 10.
Verified User in Veterinary
UV
Verified User in Veterinary
08/18/2026
Validated Reviewer
Review source: Organic

User-friendly, smart design

|Instinct
The interface is very user-friendly and intuitive. It’s not glitchy and updates are frequent so you don’t wait for some giant update that comes once in 1 million years and takes you offline for hours. Building estimates and treatment sheets is very quick and easy and allows clients to sign or decline parts of the estimate within the software.

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Philadelphia, US

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What is Instinct Science?

Instinct develops cloud-based software and clinical resources for veterinary practices and hospitals. Its connected product portfolio supports practice management, patient treatment, medical documentation, medication guidance, and clinical decision-making. Instinct products include: Instinct EMR: A cloud-based veterinary practice management software for emergency, specialty, and primary care teams Instinct Treatment Plan: Digital treatment sheets with integrated charge capture and patient safety tools ScribbleVet: An AI-powered veterinary documentation tool that helps clinicians create medical records more efficiently and accurately Plumb’s: A trusted veterinary drug reference with dosing information, the industry’s only veterinary-specific drug interaction checker, and client education Standards of Care (formerly Plumb’s Pro): A veterinary clinical decision support platform with diagnostic and treatment guidance These tools help veterinary teams reduce administrative work, improve charge capture, keep patient information organized, and access veterinary-specific guidance throughout the entire care journey.

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