---
title: Instinct Reviews
meta_title: 'Instinct Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Instinct works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Veterinary
  url: https://www.g2.com/categories/veterinary
---


# Instinct Reviews
**Vendor:** Instinct Science  
**Category:** [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Instinct
Instinct Science provides a modern, cloud-based veterinary software platform that unifies practice management (Instinct EMR), AI-powered documentation (ScribbleVet), and trusted clinical decision support (Plumb’s and Standards of Care) in a single, integrated system that enables teams to reduce administrative burden, capture revenue, and consistently deliver high-quality care. Instinct Science was founded in 2017 by an ER veterinarian who built the tools he wished he had. We&#39;re not a technology company that hired a couple of veterinary advisors. We have 20+ veterinarians on staff to help shape our product decisions, content, and partnerships we build.




## Instinct Reviews
  ### 1. Reduced Record-Keeping Hours and Improved Charge Capture with Instinct

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jannae C. | Operations Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2026

**What do you like best about Instinct?**

We’ve noticeably reduced staff hours spent maintaining quality records by using Instinct, strengthened our relationships with rDVMs through the ShareVille portal, and improved charge capture for items that used to be easily forgotten.

We also sincerely appreciate Instinct’s constant drive for improvement. Feedback we’ve shared on new products or ideas has genuinely been heard and then implemented. 

Their integrated software, such as ScribbleVet and Plumbs/Standards, along with the ability to link all diagnostics, has been incredibly useful for our team.

**What do you dislike about Instinct?**

One of our three ER hospitals also includes a small GP practice, and Instinct has had a few more challenges on the GP side of things. That said, it has been steadily improving over the years. Features like searching by Rabies Tag # or adjusting reminders were relatively “late” additions to the software; those might be considered pretty “basic” on many other platforms. Still, we’ve appreciated their willingness to take feedback and implement changes so we can serve our patients better.

**What problems is Instinct solving and how is that benefiting you?**

Having electronic treatment sheets has been an enormous benefit to our hospitals. With paper records, mistakes were easy to make, they were very time-consuming to create, and they often led to inaccurate charge capture. Instinct helps us keep records that are more accurate and safer for our patients, while also improving revenue for the hospital.

Integrations such as ScribbleVet and Plumbs/Standards also help the entire team—from receptionists to techs to DVMs—feel supported and empowered on every case, even when they’re dealing with a drug or situation that’s new to them.



- [View Instinct pricing details and edition comparison](https://www.g2.com/products/instinct-science-instinct/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A38%3A46+-0500&secure%5Bsession_id%5D=a96875cb-be2d-443f-b85a-2f46f9eff07f&secure%5Btoken%5D=dfd06bc325fa3f7b2078799058773a3d2aed1ce670d4266cb368b573f70333af&format=llm_user)

## Instinct Features
**Agentic AI - Veterinary Practice Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Appointment Scheduling
- Self Service Portal
- Communication Management
- Reminders
- Telemedicine
- SMS Messaging
- Customer Database
- Patient Records Management
- AI Copilot
- Third-Party Integrations
- Historical Reporting
- Imaging and X-rays
- Reporting & Statistics
- E-Prescribing
- Activity Dashboard
- EMR/EHR
- Client Management
- CRM
- Confirmations/Reminders
- Live Chat
- Alerts/Notifications
- Email Reminders
- Workflow Management
- Inventory Management
- Prescription Processing
- Calendar Management
- Invoice Management
- Task Scheduling
- API
- Accounting
- Patient Intake
- Patient Portal
- Charting
- Electronic Payments
- Treatment Planning
- Electronic Signature
- Document Management
- Payment Processing
- Status Tracking
- Medical Billing
- Document Storage
- SOAP notes
- Data Import/Export
- Generative AI
- Template Management
- Billing & Invoicing

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