Insight7.io

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13 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.7
Serving customers since
2022
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Insight7.io Reviews

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Profile Name
Star Rating
11
2
0
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0
Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
11/07/2023
Validated Reviewer
Verified Current User
Review source: Organic

Analyzing user interviews with Insight7 has made sharing insights with stakeholders easier!

The ability to upload files and audio recordings, get concise analysis and share insights easily via a link as well as a great customer support team who are ready to provide guidance swiftly. Additionally, it was very easy to sign up on the platform.
Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
10/27/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great onboarding experience, useful insights

They are very focused on your growth, customer support has been fantastic. IT is also very easy to use, and implementation has been seamless
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
10/27/2023
Validated Reviewer
Review source: Organic

Best tool to discover product insight from customer conversations

The seamless ability to extract feedback from customer's call and then further segments the feedback into Desires, painpoint & user behavior, it's such an awesome helpful tool.

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HQ Location:
Florida, US

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What is Insight7.io?

Insight7 is an AI call center for AI and human agents. Voice AI Agents call the customers your team never gets to. Describe the calls in one sentence, and the script, questions and calling schedule are drafted for you. Take the test call yourself before anyone else is called. Run campaigns once, on a schedule, or trigger calls from your own systems when something happens, like a renewal coming due. Every conversation comes back in one report: outcomes, patterns and the customers who need a person. Insight7 also transcribes, scores and analyses your team's calls, so you can coach agents and see what customers are saying across every conversation.

Details

Year Founded
2022
Website
insight7.io