I really enjoyed having access to a well-trained, knowledgeable, and helpful representative. She has gone above and beyond to help me learn to navigate Inova Payroll. I rely on the product's consistency, which gives me confidence that the payroll is processed correctly. I use the payroll PST report with each payroll, which assists me in creating the JE for entry into my accounting software to report payroll liability and expense items. I also value the fact that Inova sends SIMPLE IRA EE contributions directly to our third-party administrator, relieving me from handling funds transfers each payroll.
The assistance and timely responses from the team have always been outstanding. We are super pleased as are our clients. We have referred and/or implemented over 10 clients to IPS (Inova.)