It is very easy to use. There are a lot of great features.

I like the new InfoTrack upgrade within Smokeball. You can now select multiple documents, and it attaches them to the filing, identifies them, and gets it right the vast majority of the time. The filings are well organized, and I receive email notifications along with anyone else I choose to include on that filing, usually my paralegal. I also like the AI intelligence in how it recognizes what I’m trying to file, which makes the process feel more streamlined. Most of the fees are absorbed by the client, but it is pricey compared to some other e-filing services. I almost always use the e-service function, and overall it has been reliable for my needs. I’ve also used the personal service of process for out-of-state process, and it went smoothly.

That it integrates with MyCase and simplifies filings.