inDM is Instagram-first DM and comment automation for creators and marketing-led businesses.
The problem it solves: when a post takes off, the comments, story replies and DMs become impossible to answer by hand — and every unanswered one is a follower, lead or sale that slipped away. inDM answers them instantly, every time.
How it works: you attach an automation to one of your real posts, reels or stories and pick a trigger — a keyword in the comments, a story reply, or a keyword sent in a DM. When someone triggers it, inDM replies in public and sends them the DM you set up: your link, an offer, or a follow gate that asks for a follow before the link goes out. Everyone it reaches becomes a tracked contact you own — sorted into leads, customers and superfans, and exportable anytime.
What makes it different: automations are anchored to your actual content with a live DM preview, not a drag-and-drop node canvas. inDM runs on Meta's official Instagram API as an approved Meta Tech Provider — you connect with Instagram's own login, so no passwords are shared. And it's one flat plan: a free trial with 1,000 DMs and no card, then Growth at $9.99/month with 10,000 DMs included.