Indent is really easy to get started on and helped us add an approval workflow for our AWS, Github, and Tailscale access in a way that let us leverage least-privileged access without a large bureaucratic burden. Indent's Slack-based approvals workflow is easy for our team to use. The on-call integration allows us to enable emergency "break glass in emergency" workflows without a general opening up of access. The audit trail is great for SOC2 compliance, it's easy to demonstrate that access is requested, justified, approved, and then revoked after use. When we've had a couple small issues they have been on the issue before we reported it. We got direct help from engineers to set up some of our workflows. Bonus: They have a nice non-profit discount.

One of the most effective ways to stop data breaches is simply prevent anyone from accessing the data. As a startup, we don’t have the resource to build our own dynamic access control platform but Indent allows us to have industry leading access control practices without the maintenance of building our own solution.

It’s really important for us that we keep production systems and customer data locked down and limited to least privilege access. With Indent's help, we were able to shift to time-bounded access as the default for our engineering team.