I really the UI of the site, the quality of the customer service we've gotten from the team, the notification system, and the ease of data export. It's always easy to find what I'm looking for on the site and I can chose my layout to present everything my panelists have uploaded in a way that makes sense. So far the app has seemed very easy for my panelists to use and it has many of the features we would hope for!

We’ve been successfully using Indeemo for years for all kinds of clients and have seen it evolve over time into a great qualitative tool. The Indeemo team is small-but-mighty and one of our favorite partners. We’ve found them to be responsive, conscientious, and most importantly, kind. The platform itself is easy to use for participants, clients, and qualitative researchers. We love the ability to set up and program our projects and appreciate the ability to collect multimedia content - selfie-style videos, images, texts. Your prompts (or tasks in Indeemo parlance) are limited only by your own information. It’s excellent for virtual, in the moment/in-context research, experiential research, and mobile ethnograpies. It’s also easy to manage participants. You have the option to load in your own recruits/participants or to recruit through Indeemo. And, you can track progress, push reminders, and ask follow-up questions of individual participants. Indeemo has added features over the years - there’s the ablity for screen capture (for UX type of research) and journey mapping, and of course built-in AI. Videos are transcripted and can be tagged for easier analysis—particularly the transcripting is a lifesaver. We highly recommend it.

Indeemo is easy to use, not just for moderators but for participants too. It looks good and is intuitive making the whole project cycle run smoothly. As moderators, we value the autonomy of setting up and facilitating a project, but the Indeemo account and support teams are on hand if needed. The analysis tools and features are really helpful too making reporting on a lot of data much easier.