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IMsupporting

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2 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
2008
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IMsupporting Reviews

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Profile Name
Star Rating
1
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Sandro G.
SG
Sandro G.
customer support head
02/25/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

great experience with live supporting

I like it to be able to monitor agents, visitors and you can have visibility on the live reporting, which is very helpful during the live operations. You can also integrate other software, which is great advantage .
Verified User in Machinery
UM
Verified User in Machinery
05/15/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy interface

Being able to chat realtime with a support agent and quickly get my query resolved

About

Contact

HQ Location:
Gloucester, GB

Social

@imsupporting

What is IMsupporting?

IMsupporting is a technology company that specializes in providing live chat software solutions designed to help businesses enhance their customer service and support capabilities. The company's platform, accessible through its website at http://www.imsupporting.com, offers an array of features such as real-time chat, offline messaging, and advanced data analytics to empower customer service teams to communicate more effectively with visitors and customers.Their software aims to improve user engagement and satisfaction by facilitating instant communication and providing timely assistance. Ideal for businesses of all sizes, IMsupporting's tools are designed to be easily integrated into any website, enabling organizations to offer a more personalized and responsive customer service experience. Moreover, the platform includes customization options to align with the specific brand identity and operational needs of its users.

Details

Year Founded
2008