I really like iDenfy for its flexible and fast communication. There are multiple communication channels like chat, support reports, emails to the Key Manager or Support team, and online meetings when necessary, all without delay. This makes understanding product functionality and using all features smart and useful. I also appreciate their open-minded approach and focus on clarifying things. They're great at developing new features while maintaining stable key products. Additionally, the application is easy to use, with a clear and fast verification process that surpasses our previous manual efforts.

What I like best about iDenfy is the combination of a user-friendly interface, reliable performance, and a straightforward verification process. The UI is intuitive for both administrators and end users, and the integrations make it relatively easy to incorporate identity verification into existing workflows. The platform performs well even when handling verification volumes, and the automation and AI-powered capabilities help make the process faster and more efficient. From a business perspective, it offers good value by reducing manual verification work and improving operational efficiency. I also appreciate the support provided during onboarding and the responsiveness when assistance is needed.

The service was very easy to set up and is fully customisable, which lets us pay only for the features we actually need.