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IdeaScale

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28 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.5
Serving customers since
2009
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IdeaScale Reviews

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Profile Name
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21
6
1
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Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
10/11/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
RR
Robert R.
10/08/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Implementer and Facilitator of Organized Innovation

IdeaScale has continued to add functionality to make it easier to customize the innovation workflow to suite our business needs. They are always available to share guidance on best practices and offer assistance on troubleshooting.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
08/26/2020
Validated Reviewer
Review source: Organic

Exceptional Value and Customer Support

The interface is well designed, intuitive and easy to use from the perspective of the crowd. The back-end is feature-rich and allows us to do quite a bit out-of-the-box. The well documented APIs and off-the-shelf Slack integration options were also pluses for us. Overall, considering what the competition charges, the value delivered is high. Finally, the best feature that IdeaScale brings to the table is their customer support. Their 24 x 7 help desk is responsive, diligent, readily accessible and easy to work with. The on-boarding process, which includes hours with a dedicated, on-boarding consultant, was also very helpful in getting us going.

About

Contact

HQ Location:
San Francisco, CA

Social

@ideascale

What is IdeaScale?

IdeaScale Inc. is a innovation management platform that enables organizations to harness the collective intelligence of their stakeholders to generate, assess, and develop innovative ideas into tangible outcomes. The company's cloud-based software provides tools for crowdsourcing, collaboration, and the iterative refinement of ideas, fostering an environment where insights from employees, customers, and partners can be cultivated and brought to life. IdeaScale supports a diverse range of clients from various sectors including government, education, and the corporate sector, helping them to drive engagement, improve processes, and implement solutions that have a meaningful impact. The platform's scalable architecture and intuitive design make it accessible and adaptable for organizations of all sizes.

Details

Year Founded
2009
Website
ideascale.com