The reporting tools although extensive, provide great detail.

Ease of use and stability. We have not had a single outage in the 1 year we have been using it.

I appreciate the Dashboard because it teaches you while you interact with it. Most things are clearly laid out in a practical way. The Technical Team is especially helpful. Every agent has been prompt and the Engineers have addressed all of our issues swiftly and accurately. I deal with Microsoft Office 365 support and by comparison, I would rank iBoss' Engineering support and objectives in the same positive way. The Solution as a whole is an eyeopener and has definitely shaped the way we view security and planning ahead. The knowledge that is shared so clearly and with simplicity has really helped our team to focus directly on the "needs and wants" versus the nuts and bolts of Code. Yes there is a vitue to working with code and understanding it, but iBoss has closed the gap for us and definitely have presented a Trusted Source for our use without the fear of being taken advantage of as a lesser one in the relationship. I feel empowered each time i interact with iBoss agents and engineers. This would be equivalent to a true replication of qualities and discipline which I am able to inherit or absorb by proportion into my own capacity at any time of growth. As a result of that - the effectiveness of the Platform itself is extended into my jurisdiction as well. Thank you for that.