Hyro
20 reviews
- 1 profiles
- 4 categories
Average star rating
4.9
Serving customers since
2018
Hyro Reviews
UE
Verified User in Education Management
Super easy for R&D to manage
Finally, a virtual assistant that's good! We needed an interface for our website to drive traffic to conversion. While we could've built something simple in-house, this was by far the best approach as Hyro's pricing is competitive compared to the 6-18 months of dev time required to actually build and train models that would allow for sophisticated customer support use cases.
Conversion rates have been similar to live agents using Intercom, which is wild when considering that it's end-to-end automation here. Impressed by the natural language understanding but not blown away, the industry still has ways to go—all in all, great product.
IA
Ido A.
Excellent platform for conversational AI
The onboarding and time to deploy, both in voice and chat. It was so quick to go live, with so little heavy lifting, our team was delighted with this plug and play approach.
In addition, I love their analytics dashboard, very customized and helps us to better understand our engagement with clear metrics.
AB
Anna B.
Revenue Operations Manager at Monday.comKey tool for enterprise operations
We needed a solution around our call center operations, especially for customers, so we chose Hyro and worked on it with the customer success team. It wasn't one of our main communications channels but the volume of calls increased significantly with time.
Using Hyro we managed to provide a good service to many routine and repetitive questions with fairly simple automation, and with the Salesforce integration it's really simple to track too.
About
What is Hyro?
Hyro is an adaptive communications platform that leverages artificial intelligence to enhance and streamline customer interactions. The company specializes in developing solutions that facilitate conversational AI and natural language processing to automate and improve customer service experiences. Hyro's platform is designed to integrate seamlessly with existing systems, providing businesses with scalable and efficient tools for engaging customers across various channels. The solutions are tailored for industries like healthcare and other sectors that require dynamic, accurate information exchange.
Details
Year Founded
2018
Website
hyro.ai