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Hornbill

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137 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
1995
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Hornbill Reviews

Review Filters
Profile Name
Star Rating
95
38
4
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0
SM
Samantha M.
03/02/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Reliable and easy to use

I most like that Hornbill SM is easy to use and more reliable than a lot of other SM's I have used before.
Verified User in Financial Services
UF
Verified User in Financial Services
03/02/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Hornbill.... Easy and breezy!!

I like the fact its so easy to use and user friendly
Verified User in Financial Services
UF
Verified User in Financial Services
03/02/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Hornbill Is Great

I like how user friendly it is, from a user point of view im able to do most things quickly. The ability to update multiple calls and close multiple calls is great when we have p2 and p1 tickets. This saves a lot if time and means we can focus more on the customers rather than the admin Another good thing is how it works with the assets. The ability to add assets to calls helps us track and look at the history of a machine. This in turn can help us make a decision on how we proceed with a device Not only can you look at the history but trend analysis is also very good with hornbill

About

Contact

HQ Location:
Ruislip, UNITED KINGDOM

Social

@Hornbill

What is Hornbill?

Hornbill is a cloud-based software company that specializes in collaborative business applications. Their platform offers a range of solutions designed to streamline business operations, enhance team collaboration, and improve customer service. Hornbill's software suite includes tools for IT service management, enterprise service management, and automated workflow management, all designed to facilitate digital transformation across various business functions.The focus of Hornbill's solutions is on creating a simple, engaging user experience, underpinned by robust, enterprise-grade technology. The platform's flexibility allows it to be customized to meet the specific needs of different organizations, supporting their unique processes and workflows.Noteworthy for its innovative approach to service automation, Hornbill leverages cutting-edge technology to provide real-time insights and control, optimizing both internal operations and customer-facing processes. The company is committed to continuous improvement, frequently updating its offerings based on customer feedback and the evolving landscape of business technology.

Details

Year Founded
1995