What I like best about Hive is the visibility it gives our team into the entire workflow. We can organize incoming requests, assign responsibilities, track progress, and see what has been completed without relying on scattered emails or verbal follow ups. It helps keep everyone in sync and makes it much easier to manage priorities and maintain an organized queue. Overall, Hive has been a great tool for keeping our team organized and our workflow intact. It provides the structure and visibility we need to keep projects moving, stay aligned, and make sure requests are properly tracked from submission through completion. Great value indeed.

I love that Hive is multi-collaborative. It helps me pass projects to certain departments and get the work completed. I use the submit a ticket tool, and I found the initial setup easy.

I value Hive’s flexible project views and simple no-code automation. We toggle between task boards and Gantt charts for utility infrastructure inspections, allowing both office staff and external contractors to view work in their preferred format. The automation alerts our team when contractors upload site photos and safety compliance forms, helping us stay on track for regulatory inspection deadlines. Hive’s custom form builder and task trigger automation are particularly valuable, enabling contractors to submit site inspection notes and photos, with automatic follow-up tasks and alerts. The straightforward dashboard and easy initial setup, even without dedicated IT staff, make it easy to manage field projects and meet tight deadlines.