HigherGround
- 2 profiles
- 2 categories
All Products & Services
HigherGround’s Calibre product suite offers a unified call recording, agent evaluation, and reporting solution for multi-source contact centers.
HigherGround's comprehensive suite of recording, quality assurance, and reporting tools assist organizations of all sizes respond to and manage incidents. You can reliably record every call and radio interaction including associated data – time, date, ANI/ALI, radio ID, alias, talkgroup ID, etc.
HigherGround Reviews
Verified User in Higher Education
Recommend to all!
Verified User in Apparel & Fashion
Calibre Just Ok
Scott B.
Associate Director New Product Planning - Commercial Assessments and Forecasting at Sanofi GenzymeRecording solution great for market research and key wording automation
About
What is HigherGround?
HigherGround is a company that offers advanced recording and analysis solutions for business communications. Their products focus on capturing, storing, and analyzing interactions to enhance performance and compliance. The company's technologies are used in various industries, including public safety, financial services, and contact centers, to improve operational efficiency and decision-making through insights derived from recorded communications.