higheredcrm.ai is an admissions CRM for higher education. It helps admissions and enrollment teams at colleges and universities answer every inquiry, give every applicant an owner, and follow each one from first contact to enrollment. What higheredcrm.ai does: • Captures inquiries from web forms, website chat, WhatsApp, Facebook Messenger and spreadsheet imports, with the source and campaign of every lead, and checks for duplicates. • Routes each inquiry to the right counselor by your own assignment rules, with rule-based lead scoring. • Keeps two-way WhatsApp and Messenger conversations next to email and SMS history in one shared inbox. • Runs chatbot flows that answer around the clock and hand over to a counselor. • Sends email, SMS and WhatsApp campaigns, and automates follow-up with a visual workflow builder. • Gives counselors click-to-call, follow-ups, today's tasks and targets in one workspace. • Tracks applications and documents up to enrollment. • Shows enrollment leaders the lead and application funnels, channel performance and team activity. • AI Assistant: staff ask about their data in their own language and get a daily briefing of who needs attention next. • For IT: roles and permissions, MFA, audit logs, field encryption, a REST API and webhooks. Interface in 44 languages. Built for colleges, universities and higher education institutions: admissions and enrollment teams, marketing and recruitment, enrollment leadership, and IT. Free for the first 12 months: one institution including all its campuses, every user and every feature. Book a demo or start your pilot: https://higheredcrm.ai