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Hemlane

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25 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2015
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Hemlane Reviews

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Raul C.
RC
Raul C.
Advisory Sales Specialist at Equinox
07/01/2022
Validated Reviewer
Verified Current User
Review source: Organic

Great support and features on Hemlane!

The simple fact that we as management do not have to worry about rental distribution, and allowing the landlords to have quick access to their funds has been a game changer in itself. Communication gets recorded and easy to refer back to! Amazing support on the technical side. Really appreciate everything Hemlane has to offer!
MC
Margaret C.
Wireless Professional/Zoning Specialist
07/01/2022
Validated Reviewer
Review source: Organic

Spectacular customer service. User friendly platform.

In my 15+ years of using various systems/databases, mostly for work, I have never received this level of customer service. In addition to the platform being user-friendly, the customer service is amazing. I liked that they took the time for a one-on-one video training conference with me to go over the system, then went above and beyond to regularly checked on my account for activity and inform me what the next step would be. Hemlane staff had been so responsive and hand-held me the entire way through leasing my 1st property. Thank You!"
Jenny M.
JM
Jenny M.
06/30/2022
Validated Reviewer
Verified Current User
Review source: Organic

Good experience with Hemlane.

It's been a good experience overall. The main features I use are the rent payment options and maintenance requests. I have really only used it for rent payments/income and electronic payment management, plus maintenance requests. It's helped me keep track of rent payments, it's also been greatly accepted by the tenants who really prefer to set up automatic electronic payments for their rent. It's also nice to have tenants contact me via Hemlane.com for maintenance/repair issues. It's much easier to track items that need addressing and it's less stressful to be contacted in that way.

About

Contact

HQ Location:
San Francisco, CA - California

Social

@hemlane

What is Hemlane?

Hemlane is a real estate technology company that offers a comprehensive property management platform designed to assist landlords and property managers in the efficient administration of their rental properties. The service operates through its website, [https://www.hemlane.com](https://www.hemlane.com), and provides tools that simplify various aspects of property management. These include tenant screening, lease management, rent collection, and maintenance coordination. Hemlane's platform strategically combines automation with local support to cater to both local and long-distance real estate investments, aiming to streamline operations while ensuring a high level of tenant satisfaction and compliance with real estate laws and regulations. Hemlane positions itself as a solution that improves the entire rental process, making it more transparent, efficient, and hassle-free for property owners.\n

Details

Year Founded
2015
Website
www.hemlane.com