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HelpSpace

Show rating breakdown
4.4 out of 5 stars
12 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2020

Profile Name

Star Rating

9
2
0
1
0

HelpSpace Reviews

Review Filters
Profile Name
Star Rating
9
2
0
1
0
Verified User in Consumer Services
IC
Verified User in Consumer Services
09/09/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Navigating the Support Maze

|HelpSpace
The User friendly interface helps to navigate easily and doesn't require extensive training. It's Ticket Management help efficiently manage ticket creation, tracking and support management.
Istvan V.
IV
Istvan V.
10/06/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple, fast, problem-free solution

|HelpSpace
The Helpspace is a simple solution with an easy-to-understand interface, fast, trouble-free. Email teambox: you have everything you may need: teams, assign to the team member, automate rules, email alias usage, tags. Creating a FAQ is also easy and fast. You can use it on your own (sub) domain, and this is important for me. The gratis: website live chat, and the Tasks is coming. Quick to use, support is fast, helpful. Great choice and even cheap.
Eric B.
EB
Eric B.
Fondateur de Germie
07/06/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

The best support solution for my business

|HelpSpace
The ease of use is what I like the best. Setup is easy and you can keep the support email private in order not to be invaded with spam. The chatbot is also available but I don't use it. I have connected all my forms from different websites to HelpSpace.

About

Contact

HQ Location:
Bad Vilbel, DE

Social

@helpspace

What is HelpSpace?

HelpSpace is a customer support software designed to streamline communication and enhance customer service experiences for businesses. It offers a range of features, including a central inbox for managing customer inquiries across multiple channels, automated workflows to improve efficiency, and tools for collaboration among support teams. HelpSpace also provides analytics and reporting capabilities to help organizations gain insights into their customer support operations and improve their service outcomes. The platform aims to simplify the support process, making it more manageable and effective for businesses of varying sizes.

Details

Year Founded
2020
Website
helpspace.com