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Heidi AI (Heidi Health)

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4.9 out of 5 stars
17 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2019

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17
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Heidi AI (Heidi Health) Reviews

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Deborah H.
DH
Deborah H.
Consultant pharmacist - Credentialled diabetes educator - Medicines safety advocate * Consultant Pharmacist of the Year 2023 - ECP of the Year 2022*
07/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Heidi Feels Like the Co-Pilot I Needed—Made Me a Better Clinician

|Heidi
Heidi is the co-pilot I never knew I needed but am such a better clinician since they came on board
Dr Guruprasad N.
DN
Dr Guruprasad N.
Emergency Physician | Clinical Associate Professor | Director of ED | Health System Leader | Mentor | Strategic Advisor in Geriatric & Emergency Care
07/26/2026
Validated Reviewer
Review source: Organic

Gave Me Back Clinical Time and Keeps Medication Info & Evidence at My Fingertips

|Heidi
It gave me back clinical time… helped me see more patient, helped not lose any info , medication list was a big deal and also finally the evidence is such a great thing at 12am when you are on your eleventh hour.
Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
07/26/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy, OS-Agnostic AI Letter Creation with Powerful Templates and Great Value

|Heidi
Easy to use, with a web-browser interface that’s OS-agnostic. The customisable templates are very useful for “power” users, and the specialty-specific default templates are a nice touch. The settings let you choose between detailed and more superficial letters, depending on what you need. Manual edits can also be done by dictation. Paid plans are fast enough for realtime letter creation between consults. Integrations useful, but not critical for my workflow. Excellent value vs traditional typists (in Asutralia). AI is effective. Support is reasonable, but rarely required, and individual level onboarding is possible for larger organisations.

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HQ Location:
Collingwood, Victoria

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What is Heidi AI (Heidi Health)?

Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decisions at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care. Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.

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Year Founded
2019