HappyOrNot Ltd is a company specializing in customer feedback solutions aimed at improving customer satisfaction and experience management. Founded in 2009, the company is renowned for its widely recognizable feedback terminals that allow businesses to collect real-time data on customer satisfaction through simple, smiley face-based surveys. HappyOrNot serves a diverse range of industries including retail, healthcare, and transportation, providing actionable insights that help organizations make informed decisions to enhance their service quality. The company's headquarters is located in Finland, and it operates in over 135 countries worldwide.