After spending more time with the product, I was able to better understand how the workflow is supposed to function. Once I adjusted my inputs and expectations, the estimates and outputs were more consistent than my initial experience. It works reasonably well when used the right way.

Handoff is a tool I didn't know how much I would love until I started using it every single day for multiple projects. This software is built for the residential contractor, but all of my work is commercial and it works just as well. A lot of AI completely removes the human aspect and ability to contribute in an autonomous way. With Handoff, I can proactively work with the software to generate desired outcomes and shape my estimates the way I used to do them in an excel spreadsheet. Handoff saves time, provides access to professional templates, and for me, has been a great education tool. When creating cost analysis reports or scope of work documents, it's unusually thought provoking. It has challenged me to be aware of every cost, big and small, that a task or scope of work requires. Paired with the manual input from performing my takeoffs, I know I am providing clients accurate, competitive pricing with as little or as much detail as I feel necessary. One of the cooler, less utilized components of Handoff, is what I call the "digital library." It possesses the unique ability to function like a warehouse for data. I can upload unique quotes & create specific pricing catalogs that are easy to access and implement into my proposals.

The software is brilliant it’s not just a tool, it’s an entire support system. Sophia, my support team leader, has been wonderful. She responds quickly and gets things resolved every time. Even if the software stood alone, it would still be solid, but having a support system like this makes it one of the best out there.