Customer service, quality of the job, and the innovative attitude.

The implementation of our new program was quick. Moreover the Hackrate team was helpful during the process. They have professional documents and processes. We are satisfied with the platform as well.

One of the first things I noticed immediately after enrolling was the fact that the platform itself provides for the personal growth of enrolled researchers through Avatao's labs and training grounds. This is not so obvious and not all bug bounty platforms do this. It makes one wonder about the mindset of those who developed it and continue to maintain it from the steady state. The platform is also continuously updated, there are always new features added from time to time, which is interesting from a usability point of view, but also intriguing because it teases registered hackers to try and find new vulnerabilities on the internal bug bounty program. The policies of the bounty programs present are also very precise and clear.