HackerOne

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109 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2012

Profile Name

Star Rating

78
28
2
1
0

HackerOne Reviews

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Profile Name
Star Rating
78
28
2
1
0
AG
Alex G.
Enterprise (> 1000 emp.)
10/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

HackerOne Delivers a Great Experience with a Strong UI, HAI, and Customer Success

HackerOne’s UI, its integration with their proprietary artificial intelligence agent (HAI) to help analyze incoming reports, and—most importantly—its customer success team all contribute to a strong overall experience on the platform. Another thing that makes the platform stand out is the community of hackers and researchers that HackerOne has grown over the years. Every hacker we’ve interacted with so far has been helpful, open to communication, and willing to retest issues we’ve found, which makes the community genuinely easy to work with. The ability to connect our workflow to external platforms via APIs also helps us strengthen validation and stay on top of new reports as they come in. Overall, it has been a great experience.
Zhen Hao L.
ZL
Zhen Hao L.
Senior Cybersecurity EngineerSmall-Business (50 or fewer emp.)
10/11/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great AI and Support, but Slow Triage Often Misses SLAs

Hackerone AI and customer support are the best compared to other platform
Val C.
VC
Val C.
Small-Business (50 or fewer emp.)
10/08/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Incredible for Offensive Security Management

I really like how H1 Platform eliminates noise thanks to its "suit" system. I also greatly value access to elite talent without having to pay too much. The shielding speed is impressive. Additionally, connecting H1 Platform in native ways was super easy for me.

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HQ Location:
San Francisco, California

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What is HackerOne?

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM) and the only solution provider that pairs the simultaneous trust of the Fortune 500 and the world's largest community of security researchers to secure the AI-native enterprise. The H1 Platform unites agentic AI solutions with security researchers ingenuity to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing.

Details

Year Founded
2012
Website
hackerone.com