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GuestTouch

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13 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
Serving customers since
2016

Profile Name

Star Rating

12
1
0
0
0

GuestTouch Reviews

Review Filters
Profile Name
Star Rating
12
1
0
0
0
JK
John K.
04/28/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great Product and incredibly supportive development team

The GT team is very communicative, repsonsive and supportive
Verified User in Hospitality
UH
Verified User in Hospitality
04/16/2023
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use Guest Messaging and Review Management Platform

Unique features not found in higher per month priced competitors. Simple and flexible pricing model. Ease of use and not much staff training required. Created seamless guest communication pre, during and post stay. Love the guest journey features as well as broadcast feature. Integration with PMS possible to make tech stack work hand in hand. Ability to generate higher % of positive guest ratings on Google and TripAdvisor organically through their unique methodology without any unscrupulous tactics. Guests feel more at ease communicating via text and can allow for problems to be mitigated during a stay as opposed to after they leave the property. Systems allows for creative use cases and automation saving administrative man hours.
JC
Jessica C.
03/23/2023
Validated Reviewer
Review source: Organic

Created the perfect solution for our business

The team was fantastic to deal with and only too happy to assist with set-up and troubleshooting.

About

Contact

HQ Location:
San Francisco, US

Social

@guesttouch

What is GuestTouch?

GuestTouch is a technology company that provides a hospitality-focused platform designed to enhance guest engagement and streamline operations for hotels and other lodging businesses. Their solutions include reputation management, guest messaging, online review monitoring, and web chat services, all aimed at improving the guest experience and driving customer satisfaction. By leveraging GuestTouch's tools, hotels can effectively manage their online presence, communicate seamlessly with guests, and boost their overall operational efficiency.

Details

Year Founded
2016
Website
guesttouch.com