I love that this system is so incredibly easy to learn, even on the fly. As a small business (Hubby & wife team), we don't have time for a lengthy training/learning curve. With this program, we spent maybe an hour learning the important ins and outs and got to the business of running our business. They are the ONLY company I've ever known to have a "suggestions" section where clients can request changes/upgrades and let others not only see the requests but vote to have them made?!? As a prior owner of a technology company that also wrote our own software and provided customer service, so my expectations where H I G H. GD has met and exceeded every single need I have had. The customer service is so far above par, I can't even begin to sing all their praises!

The reduction of administrative time with client interactions. One person can reschedule hundreds of job on rain days, send email and text messages , invoice and follow-up in minutes. A close second would be the technical support. Our experience with the Gorilla Desk support has been exceptional. New functionality sets are often added to Gorilla Desk which often provide great benefit to us. Sometimes we have questions about new things. Their support is top notch.

We didn’t have any business software, and researched many different options. We decided to go with GD and are 100% satisfied. The software exceeded our expectations and also saved up money and time. We have referred many others to GD since we started using it. The tech support is also extremely responsive and helpful if you have any questions.