Product Avatar Image

Goodshuffle

Show rating breakdown
7 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.4
Serving customers since
2015

Profile Name

Star Rating

5
0
0
0
2

Goodshuffle Reviews

Review Filters
Profile Name
Star Rating
5
0
0
0
2
Tawni H.
TH
Tawni H.
04/13/2022
Validated Reviewer
Review source: Organic

Do not use this company

This software is decent, but do not use this software. This is going to be a very honest review because I do not want ANYONE else to go through the TERRIBLE experience me and my team went through. After spending 6 months to analyze and research the best fit company, we chose Good Shuffle because it seemed like their support team was really on it. They emailed us daily, asking us if we were ready to sign on. And although, I knew they were trying to get a sale out of us, I did like the attention and led me to believe if there were issues while using the software, I would always have someone to call. Oh boy, was I wrong. After signing up and processing my first transaction, I found out that, they charge 3.15% on transactions, not 2.9% like I was told when signing up. Then, when I approached their support team about this matter, they explained that this is their "pay out" fee. I simply explained that no one had told me about any sort of pay out fee. I was told it would be 2.9% and that is all. They told me that they could not change this, got very defensive and even started crying on the phone. I feel like the crying was a clear sign that she had deceived us of this info, and now that we found it, she some what fell a part and realized their scam was up. After doing the math, this little extra percentage would cost my company an additional $9,000 a year to use their software. SO PLEASE BE AWARE of this extra fee.

About

Contact

HQ Location:
Washington, US

Social

@Goodshuffle

What is Goodshuffle?

Goodshuffle Inc. is a dynamic company that offers an innovative software platform specifically designed for the event rental industry. The platform, accessible through their website, https://pro.goodshuffle.com/, simplifies the management of event rental businesses by integrating features such as online bookings, payment processing, and inventory management. This user-friendly tool helps companies streamline operations, reduce manual errors, and improve customer satisfaction. Goodshuffle Pro is geared towards helping event professionals, such as party rental companies, AV and lighting providers, and wedding planners, to efficiently scale their operations, enhance visibility across all transactions, and deliver exceptional service to their clients.

Details

Year Founded
2015