I find Gengage really helpful in aiding the customer's decision-making and research capabilities, putting important information into their hands. It's definitely a time saver and efficiency booster. The way it simplifies output makes it easy to digest and helps narrow down available choices, making purchasing quicker and easier for customers. I appreciate its simplicity from both the customer's perspective and the end user's, especially with data visualization. It clearly shows key hot products, allowing the team to optimize their journey around those products. The clarity and conciseness of the data provided help identify key, winning products and pinpoint any pain points within the e-commerce industry.

I like that Gengage is really good at surfacing upsells that convert and showing products which have a strong chance of selling for the individual user. I appreciate that it's intent-based, which makes it a lot more accurate. The fact that it populates data for us is awesome because it saves a lot of time setting up products. Also, the initial setup was very easy as they handled the onboarding.

It helps with natural-language searches and almost replicates the customer service you’d get by speaking with a salesperson in-store and asking for a recommendation.