While I don’t use Glaass Pro extensively, I’ve been genuinely impressed by the level of support and training the team provides. Their responsiveness and commitment to onboarding make a real difference

Being able to link cases together makes creating / finding QA very streamlined and simple. This also helps keep it as a "one source of truth" by having all relevant documentation in one location that can be easily accessed. The team at GLAASS are very helpful and always willing to lend a hand whenever we have questions - this is a great aspect! While I find there to be a small learning curve, it is relatively straightforward and simple to learn how to use / navigate all the features. Our people on the ground find it easy to use and this is a massive bonus in this industry so they are not getting stuck with technical issues. This means less time spent on figuring out how to use the software and more time gathering essential data. The analytics are an amazing tool to get a high level overview of key aspects, which helps streamline reporting and provides useful figures/charts.

It’s easy to tailor to our needs and create dashboards