First of all, documentation is very extensive. The community is very engaged and ODK had all the features we were looking for, and had features we never thought we needed. The way they've set up projects, users, forms, access control all makes sense. Offline features work well. Publishing forms was easy. It's a very cost-effective solution and being open source helps us extend the tool as needed.
It is easy to use in both the app and on the web. When I have a question and need help, I always get support from ODK. They are very nice and open to any case.
ODK lets you build powerful forms to collect the data you need wherever it is. Join the leading researchers, field teams, and other professionals using ODK to collect data that matters.