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Gemseek

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20 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
2011

Profile Name

Star Rating

17
2
1
0
0

Gemseek Reviews

Review Filters
Profile Name
Star Rating
17
2
1
0
0
Tony .
T
Tony .
05/15/2020
Validated Reviewer
Verified Current User
Review source: Seller invite

A versatile CX platform

The CX platform helps us not only measure customer satisfaction at the moment the interaction happens but also to immediately engage on a customer level and improve satisfaction. The days of waiting for a month to understand our NPS score are over - we have all the metrics within a click in our customised dashboards, which allows us to be both tactical and strategic in our business planning.
Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
05/15/2020
Validated Reviewer
Verified Current User
Review source: Seller invite

Does everything you can expect from CEM tool

What I truly love about GemSeek CX platform is the text analytics dashboard. It is super intuitive and easy to use. I can export all charts in powerpoint and all data excel and to engage internal stakeholders in the blink of an eye. It is a very effective tool.
Verified User in Building Materials
AB
Verified User in Building Materials
05/15/2020
Validated Reviewer
Review source: Seller invite

My activity is limited to the upload of data and support the sale team: no complain.

My activity is limited to the upload of data and support the sale team: no complain, very quick to solve the issues.

About

Contact

HQ Location:
London, England

Social

@gemseek

What is Gemseek?

Gemseek, available at https://gemseek.com/, is a consulting firm known for their expertise in predictive analytics and market research. This company specializes in uncovering valuable insights derived from data to help businesses make informed decisions and foster growth. Gemseek's services typically encompass customer experience enhancement, loyalty management, and innovation tracking, utilizing cutting-edge analytics and research methodologies to guide businesses across various industries, including healthcare, finance, automotive, and consumer goods. They aim to transform data into actionable strategies, helping brands optimize their operations and align closely with their market and consumer needs.

Details

Year Founded
2011
Website
gemseek.com